GUIDE 2022

What Does an HR Coordinator Do?

The HR department is instrumental to any company or organization that wants to ensure good relationships between employees and management.

It’s a rewarding position for any HR jobseeker looking to play a pivotal role in maintaining a company’s human resources framework.

In this article, we’ll look at what an HR Coordinator does, their typical roles within the department and their host company, their job duties, as well as what makes an ideal HR coordinator

Let’s begin.

What Does an HR Coordinator Do? 

The primary HR coordinator role is ensuring that an organization is functioning efficiently on the HR front.

They do this by performing administrative duties that are central to company operations, as they collaborate with other HR personnel.

One of the major HR coordinator functions is to perform tasks that focus on improving talent pipeline management and sourcing strategy.

Basically, anything that will improve company efficiency and management.

Also referred to as the HR Assistant, HR Generalist, and HR Specialist in some companies, the HR coordinator regularly collaborates with employee-centric personnel such as hiring managers.

Additionally, they work closely with the higher ups in the HR hierarchy, such as HR managers and directors.

This involvement is vital to ensure that a company’s policies, practices, and processes function efficiently and promote a productive workplace.

HR Coordinators play an instrumental role in facilitating and leading HR functions across the board, as well as addressing concerns, issues and suggestions placed by employees.

Number of HR Coordinators in a Typical HR Department

The number of HR Coordinators present in the department depends on the size of the company and their hiring policies.

Companies may also hire more coordinators if they expand operations or modify their existing policies.

Organizations with more than one coordinator tend to assign them roles in specific areas within the HR department.

This is an alternate to stretching out their duties across the board.

You’ll find HR Coordinators working in multiple departments within HR. These are not limited to recruitment, performance management, learning and development, and career planning.

HR Coordinator Duties and Responsibilities

There are various duties that fall under the HR coordinator job description.

Here’s what a typical HR coordinator is expected to do:

1. Recruitment and Staffing

Overseeing the recruitment process for new employees and interns.

This consists of tasks such as:

  • Creating and updating job postings
  • Going through resumes and conducting background checks on applicants
  • Screening applicants that are a good fit for the company
  • Conducting digital or physical interviews

2. Onboarding

Assisting talent acquisition teams in the pre-boarding and onboarding phase for new hires and interns.

They do this by:

  • Keeping in touch with new hires and interns
  • Staying responsive to any queries they may have and connecting them with their department heads/managers
  • Providing them with relevant training information and material.

3. Administrative Tasks

  • Updating and maintaining employee records
  • Scheduling meetings, events, and interviews
  • Answering internal and external queries that are relevant to the HR department
  • Assisting with or carrying out the employee termination process
  • Gathering information on market conditions to design or update salaries, misc. compensation, and employee benefits packages.

4. Development and Training

  • Conducting and supervising training and development programs for employees
  • Inspecting employee performance and determining where more training is needed
  • Evaluating the effectiveness of employee training programs and presenting reviews in documentations and reports
  • Arranging seminars/webinars and workshops relevant to each department within the company.

5. Performance Management

  • Preparing materials for the performance review
  • Assisting with the performance management process
  • Organizing and executing performance reviews

6. Employment Law

  • Looking over the industry’s employee labor laws and ensuring company policies and regulations are compliant to these laws
  • Keeping up with governmental requirements and laws in their functional area

7. Wellness

  • Evaluating employee satisfaction, discussing employee complaints, and investigating any disruptions among co-workers
  • Creating or updating company policies to ensure they underline employee safely

8. Working with HRIS

  • Using Human Resources Information Systems (HRIS) to supplement the tasks of an HR Coordinator, especially when it comes to collecting and storing employee data

Most of the tasks listed above are what a general HR coordinator does on a day-to-day basis.

Some tasks such as recruitment, onboarding, and working on employee payrolls may be more seasonal than others.

Required HR Analyst Skills

Considering the extensive job description of an HR coordinator, a company would be on the lookout for a candidate who can work well independently, as well as part of a team.

They must also be confident and able to take charge of end-to-end HR operations.

Since the position involves a range of responsibilities, a candidate should have a versatile skillset and the ability to adapt to any new workforce-related challenge.

For that, a strong HR coordination candidate should possess:

  • Strong communication skills, since they are constantly interacting with HR personnel, employees, potential candidates, and with company members outside the HR department.
  • Strong written communication skills for correspondence on training and performance reports.
  • Strong social and interpersonal skills for positive daily engagement.
  • Negotiation skills, since they function as mediators between the employees and upper management, or between employees in general, regarding issues such as salary, insurance, benefits, and more.
  • A good eye for detail for duties such as screening candidates, maintaining compliance to local, state, and federal laws, as well as ensuring administrative tasks have zero errors.
  • Proficiency in office and HRM software systems.
  • Extensive knowledge and understanding of Human Resource Information System (HRIS) software.
  • Organizational skills, to maintain productivity while working on several tasks at once.
  • Time management skills, to ensure important information regarding events, meetings, interviews, and training programs get sent on time, and the events themselves are timely executed.
  • Decision-making skills for recruiting candidates, as well as other important tasks involving co-workers and employees.
  • The ability to stay calm under pressure, given the demanding nature of this role where coordinators are always involved in some form of HR activity.

The skills listed above encompass a good mix of hard and soft skills.

While it’s understandable that some candidates may not possess all these skills, people interested in the role of an HR coordinator must be willing to work on and improve in areas they (or their employers) feel they fall short in.

HR Coordinator Qualifications and Requirements

The following education and experiences are generally seen as a requirement in aspiring HR coordinators:

Education

Educational qualifications are usually the first thing employers look for in human resources candidates.

This role generally requires a bachelor’s degree. The degree should preferably be relevant to the position, such as human resources, business, or social sciences.

A master’s degree is not a requirement, but it’s helpful for specialized HR applications and career progression.

Experience

Since this is not a beginner’s position, potential HR coordinators should have some experience within a functioning HR department.

The amount of experience required depends on the company you apply to and the education/certifications you hold.

That said, employers generally expect one to five years of experience in either human resources of general management.

Certification

Holding an HR certification is not generally necessary. However, some organizations may prefer it, or even require it.

Beginners can start by obtaining certifications on the fundamentals of HR to get an understanding of the skills and job responsibilities required in the field.

Professional associations also offer certifications to upskill their members and HR professionals, and help them excel in their careers.

An example of such an association is The Society for Human Resource Management (SHRM).

HR Coordinator Salary

According to Glassdoor, the average salary for an HR coordinator in the US is $45,744 a year.

The actual pay range is from $35k on the low end to $60k on the high end.

In addition to that, high-level coordinators can make up to $6k in commissions and up to $5k in profit-sharing, as per PayScale.

How to Become an HR Coordinator

A coordinator’s career normally starts off with HR internships.

These can be taken up while students are pursuing their bachelor’s degree. Plus, they can add to their portfolios as experience.

After completing the degree, candidates should try pursuing entry-level positions in HR and building their resume with relevant HR experience.

Consistently gaining experience (and perhaps even securing an HR certification) will definitely help you attain a position as an HR coordinator.

Becoming a Great HR Coordinator

Holding a bachelor’s degree and having some experience in HR or similar job roles makes you eligible to secure a full-time HR Coordinator position.

However, what distinguishes a great HR coordinator from a basic one is the number of applicable skills they have.

After acquiring the basic requirements, your direct experience is what will bring the majority of the career progress.

Make sure to read up on case studies, familiarize yourself with labor laws, and sign up for professional certifications (relevant to your position and skillset) to quickly move up the HR ladder at any company.

Wrapping it Up

The HR coordinator’s role brings with it a ton of opportunity for both junior human resources personnel, as well as managers looking to get into HR.

It’s the ideal step toward a career as an HR manager or senior coordinator. Furthermore, it can improve a basic HR professional’s overall skillset over time.