Product

Product

The 5 Types of Customer Satisfaction Metrics [+How to Measure Them]

Customer satisfaction is the ultimate measure of business success. Zero negative experiences and a set of positive customer satisfaction metrics throughout the customer’s journey are the Holy Grail for any company. This is particularly true in a day and age when there are always competitors around the corner to take your customers.  This calls for ensuring that your customers are very satisfied with your brand. But, how do you measure customer satisfaction? How do you know what...
Product

4 Value Based Pricing Examples to Inspire You

People will pay for what they consider a good product, one that somehow improves their life. But, making such a product and building the confidence of consumers in it is easier said than done. This is why value based pricing is the Holy Grail of pricing models. It’s a pricing strategy behind some of the world’s biggest companies.  It’s the key to a dream profit margin. It’s also a double-edged sword that can make...
Product

19 Product Manager Analytics You Need to Know

Product management is an important part of the product development process. Product managers are responsible for maximizing customer value, and they need to be able to understand their customers in order to do this.  Product manager analytics helps them better understand how their products are being used so that they can make more informed decisions about future iterations and releases.  In this post, we’ll go over 19 different great product...